First Contact with Medical Services

I have been having trouble with my knee since I've been back in Leuven - not a lot of trouble, but some pain and stiffness. So I talked to Julie and on her recommendation went ahead and made an appointment to get it checked out.
I walked in Monday to the student medical service - it's right across from the Theology school. They made me an appointment with the doctor for the following morning.
At the appointed hour, I went in.
I gave my insurance card - with a little chip containing all my top secret information - to the receptionist who put it in a card reader and scanned it into her computer.
She asked a few more questions and sent me to the waiting room.
Before I was settled there, a gentleman can in and called my name - oh, my other name - you know Judith - the name that is on all my papers.
I went in described the problem. He asked a few questions and examined the knee... pushed, pulled, bent, twisted. Then said it probably wasn't serious but sent me for physical therapy and said I should rest it and not ride a bike. I grimaced more than I had during the entire pushing, pulling, bending, twisting event. So he said be careful and try not to bend it too much. He thinks the muscle is inflamed.
Then he printed out the letter for the physical therapist and gave that to me. He also gave me a list of physical therapists - asked where I lived and marked the one closest to my residence.
He hand wrote and stamped the bill and handed it to me. I could pay him by cash or pay the receptionist by bankcard; I chose the latter.
The appointment was for 8:30, I arrived shortly before, and I was home by 8:50. All in all it was a quite an efficient operation - we'll see how the therapy goes.
Peace,
Amy